Agreement to Terms
Welcome to HomeHapp ("HomeHapp," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our AI intelligence engine for prime London property, including our website, HAPPI Core, mobile applications, and all related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service.
Contact Information:
- Email: hello@homehapp.com
- Phone: +44 7767 321668
- Website: homehapp.com
Eligibility and Account Registration
Age Requirement
You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
Account Registration
To access our full intelligence capabilities, you must create an account by providing:
- Accurate and complete personal information
- A valid email address
- A secure password
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Accuracy
You agree to:
- Provide accurate, current, and complete information during registration
- Update your information promptly when it changes
- Notify us immediately of any unauthorized use of your account
Description of Service
AI Intelligence Engine
HomeHapp is an AI intelligence engine powered by the HAPPI Core, our proprietary technology that transforms how you discover, research, and make decisions about London's prime and super-prime properties (£1M+). Our Service provides:
Three Core Capabilities:
Precision Search
- Natural language property search - describe what you want, get ranked matches.
- Percentage-based match scoring for every property.
- All-market coverage including on-market, off-market, and everything in between.
- Results delivered in under 3 seconds.
Instant Research
- Comprehensive property analysis including comparables, history, yield, and risks.
- Real-time data from 20+ live sources integrated into one clean view.
- Market intelligence delivered conversationally.
- Professional-grade insights on demand.
Decision Intelligence
- Automated report generation and downloadable briefs.
- Predictive analytics and market forecasts.
- Client-ready presentations generated in seconds.
- Data-driven decision support tools.
HAPP-MAS Technology
Our HAPP-MAS (Multi-Agent System) architecture employs dozens of specialized AI agents collaborating in real-time to:
- Understand your intent from natural language queries
- Search the entire market including portals, private PDFs, WhatsApp-only listings, and agent-exclusive decks
- Enrich results with live data from multiple sources
- Deliver ranked, decision-ready answers
Service Availability
- Our Service is provided "as available" and may be subject to interruptions.
- We do not guarantee continuous, uninterrupted access.
- We may modify, suspend, or discontinue any part of the Service at any time.
AI Technology and Limitations
HAPPI Core Capabilities
Our HAPPI Core technology:
- Processes natural language queries with advanced understanding
- Integrates data from 20+ live sources simultaneously
- Generates comprehensive market analysis in real-time
- Provides intelligent property matching with precision scoring
- Creates professional reports and briefs automatically
AI Limitations and Disclaimers
Important: While our AI intelligence engine is highly sophisticated, you acknowledge that:
- AI recommendations are intelligent suggestions, not guaranteed outcomes
- Property information accuracy depends on source data quality
- Market analysis is based on available data and advanced algorithms
- You should verify critical information independently before making decisions
- Response times may vary based on query complexity and data availability
- We continuously improve accuracy but cannot guarantee perfection
No Professional Advice
Our AI Service does not provide:
- Legal advice regarding property transactions
- Certified financial or investment advice
- Official property valuations for mortgage purposes
- Binding contractual recommendations
User Conduct and Prohibited Uses
Acceptable Use
You agree to use our Service only for lawful purposes and in accordance with these Terms. You may use our Service to:
- Search for properties for legitimate residential or investment purposes
- Research market information for personal or professional use
- Generate reports and analysis for property decision-making
- Communicate with estate agents about genuine property interests
Prohibited Conduct
You agree NOT to:
Content and Communication:
- Provide false, misleading, or fraudulent information
- Impersonate another person or entity
- Send spam, unsolicited communications, or automated messages
- Post or transmit offensive, abusive, or inappropriate content
Technical Misuse:
- Attempt to gain unauthorized access to our systems or HAPPI Core
- Use automated scripts, bots, or crawlers to extract data; reverse engineer, decompile, or disassemble our technology
- Interfere with the HAPP-MAS architecture or Service operation
- Attempt to bypass our AI agents or data integration systems
Commercial Misuse:
- Use our Service for unauthorized commercial data harvesting
- Resell or redistribute our proprietary intelligence outputs
- Create competing services using our data or technology
- Violate any applicable laws or regulations
Estate Agent Interactions
Agent Network
HomeHapp connects you with London's leading estate agents, including verified professionals from major firms. You acknowledge that:
- Agent verification confirms credentials but not service quality
- You are responsible for conducting your own due diligence
- We facilitate connections but are not party to transactions
Direct Relationships
When we connect you with an estate agent:
- You enter into a direct relationship with that agent
- We are not party to any agreements between you and the agent
- We do not receive commissions or fees from property transactions
- All property transactions are solely between you and the agent/seller
Property Information Sources
Our intelligence engine aggregates data from:
- Verified estate agent listings and private portfolios
- Property portals and public databases
- Off-market opportunities shared within our network
- WhatsApp-only listings and agent-exclusive decks
Property details, prices, and availability may change without notice. Always verify current information directly with the listing agent.
Intellectual Property Rights
Our Intellectual Property
HomeHapp and all related content, features, and functionality are owned by us or our licensors and are protected by intellectual property laws. This includes:
- The HomeHapp platform and HAPPI Core technology
- Our HAPP-MAS multi-agent system architecture
- Our proprietary AI algorithms and intelligence engine
- HomeHapp branding, logos, and design elements
- Aggregated, processed, and enriched property intelligence
Your License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal or professional property search purposes in accordance with these Terms.
User-Generated Content
By submitting content to our Service (such as queries, preferences, or feedback), you grant us a worldwide, royalty-free license to use, process, and analyze such content for the purpose of providing and improving our AI intelligence capabilities.
Privacy and Data Protection
Privacy Policy
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Sharing with Estate Agents
By using our Service to express interest in properties, you consent to us sharing your contact details and property requirements with relevant estate agents to facilitate your property search.
Communications
By creating an account, you consent to receive:
- Service-related communications (confirmations, updates, security alerts)
- AI-generated property recommendations and market intelligence
- Decision intelligence alerts and opportunity notifications
- Marketing communications (which you can opt out of at any time)
Payment Terms
Current Service Model
Access to HomeHapp's core intelligence capabilities is currently provided through various access models. Specific pricing is determined based on usage requirements and user category.
Premium Features
We offer enhanced capabilities including:
- Advanced decision intelligence tools
- Bulk report generation
- API access for integration
- Priority processing for complex queries
Premium feature pricing is customized based on your specific needs. Contact us at hello@homehapp.com for details.
Payment Processing
When applicable, payments are processed through secure third-party providers. You agree to abide by their terms and conditions.
Third-Party Services and Content
Data Source Integrations
Our Service integrates with 20+ data sources including:
- Property portals and listing services
- Public records and government databases
- Market analytics platforms
- Mapping and location services
- Social media and communication platforms
Third-Party Disclaimer
We aggregate and process third-party data but are not responsible for:
- The original accuracy of third-party source data
- The availability of external data sources
- Third-party privacy practices or policies
- Transactions conducted outside our platform
You should review the terms and privacy policies of any third-party services you engage with through our connections.
Disclaimers and Limitation of Liability
Service Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, including but not limited to:
- Absolute accuracy of AI-generated intelligence
- Uninterrupted or error-free operation
- Response times always under 3 seconds
- Completeness of all market data
Property Market Disclaimers
We specifically disclaim any warranties regarding:
- Property values, market conditions, or investment returns
- The guaranteed availability of any specific property
- The outcome of property negotiations or transactions
- Future market predictions or forecasts
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, data, or business opportunities
- Damages resulting from your use or inability to use our Service
- Damages arising from reliance on AI-generated intelligence
- Any damages exceeding fees paid to us in the past 12 months
Essential Terms
These liability limitations are essential elements of our agreement. They enable us to provide cutting-edge AI intelligence at accessible pricing.
Indemnification
You agree to defend, indemnify, and hold harmless HomeHapp, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
- Your use of our Service or AI intelligence
- Your violation of these Terms
- Your violation of any third-party rights
- Your property transactions or investment decisions
- Any content you submit to our Service
Termination
Termination by You
You may terminate your account at any time by:
- Contacting us at hello@homehapp.com
- Using account deletion features when available
- Ceasing to use our Service
Termination by Us
We may terminate or suspend your account immediately, without prior notice, if you:
- Violate these Terms
- Abuse our AI intelligence engine
- Engage in fraudulent or harmful behavior
- Attempt to extract or misuse our data
- Pose a security risk to our Service or other users
Effect of Termination
Upon termination:
- Your access to the HAPPI Core ends immediately
- We may delete your account and query history (subject to our Privacy Policy)
- Downloaded reports and intelligence remain yours to keep
- Provisions regarding intellectual property, liability, and dispute resolution survive
Changes to Terms
Right to Modify
We reserve the right to modify these Terms as our AI intelligence engine evolves. When we make changes:
- We will update the "Last Updated" date
- We will notify users of material changes via email or platform notification
- Continued use of our Service after changes constitutes acceptance
Your Options
If you disagree with any changes to these Terms:
- You may terminate your account
- You must stop using our Service
- The previous Terms will continue to apply to any disputes arising before the changes
Dispute Resolution
Informal Resolution
Before pursuing formal legal action, you agree to first contact us at hello@homehapp.com to attempt to resolve any disputes informally.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Jurisdiction
Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of England and Wales, and you consent to the jurisdiction of such courts.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and HomeHapp regarding our Service.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.
Force Majeure
We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, or internet service failures.
Contact Information
If you have any questions about these Terms, please contact us:
HomeHapp
- Email: hello@homehapp.com
- Phone: +44 7767 321668
- Website: homehapp.com
Acknowledgment
By using our Service, you acknowledge that:
- You have read and understood these Terms
- You agree to be bound by these Terms
- You are at least 18 years old and legally capable of entering into this agreement
- You understand the AI-driven intelligence nature of our Service
- You appreciate that HomeHapp represents cutting-edge technology with inherent limitations
- You will use our intelligence engine responsibly and lawfully